Novel coronavirus infection - advice for patients

Novel coronavirus infection - advice for patients

Novel coronavirus infection - advice for patients

Novel Coronavirus (Covid-19) infection: Advice for patients

Coronavirus update

As the situation with coronavirus (Covid-19) continues to develop we will be ensuring this page is kept up-to-date with advice for patients.

Coronavirus Symptoms

Public Health England (PHE) has outlined the symptoms of the coronavirus as follows:

  • fever
  • cough
  • shortness of breath and breathing difficulties

Assessing your risk

For the safety of our patients, the doctors who work with us and our staff, we have identified three groups to help you assess your risk of coronavirus.

Please read this ahead of coming to any of our hospitals or clinics. Follow the advice for the group which applies to you.

If group 1 applies to you, read more

Group 1*

Advice for patients

  • Please follow PHE advice and self-isolate at home and call NHS 111
  • We will not be able see you at any HCA UK hospital or clinic until you have at least 14 days symptom free since travelling from any of the areas listed above*

If group 2 applies to you, read more

Group 2**

  • If you have travelled from any of the following locations in the previous 14 days AND have cough or fever or shortness of breath (even if symptoms are mild): northern Italy (excluding those areas in Group 1, and also excluding Pisa, Florence and Rimini) | Vietnam | Cambodia | Laos | Myanmar | mainland China | Thailand | Japan | Republic of Korea | Hong Kong | Taiwan | Singapore | Malaysia | Macau

Advice for patients

  • Please follow PHE advice and self-isolate at home and call NHS 111
  • We will not be able see you at any HCA UK hospital or clinic until you have at least 14 days symptom free since travelling from any of the areas listed above**

If group 3 applies to you, read more

Group 3***

  • If you have travelled from any of the following locations in the previous 14 days and have NO SYMPTOMS: northern Italy (excluding those areas in Group 1, and also excluding Pisa, Florence and Rimini) | Vietnam | Cambodia | Laos | Myanmar | mainland China | Thailand | Japan | Republic of Korea | Hong Kong | Taiwan | Singapore | Malaysia | Macau

Advice for patients

  • If you are coming for an outpatient appointment (eg. consultation), your appointment can go ahead as planned. We ask that you monitor yourself for symptom
  • If you are coming to us for elective care (eg. procedure or an admission), you will need to have at least 14, symptom-free, days outside of any of the areas listed above*** ahead of your admission. If this will not be the case at the time of your appointment, please contact your doctor to reschedule

PLEASE NOTE: We do not offer testing for coronavirus.

Information for Lister Fertility Clinic UK patients:

If you are an Lister Fertility Clinic UK patient, and are booked in for an interventional procedure, you will be contacted to ensure that you have not travelled to any high-risk area in the past 14 days. If you are at risk at the time of your procedure, it will not be able to go ahead until 14 days after you have travelled in a high-risk area and are symptom free.

We will ask all patients about their travel history when they arrive. This is for your safety – evidence shows that patients who have weakened immune systems, which may include patients who have recently undergone treatment, are more susceptible to coronavirus.