“I was referred to The Lister Fertility Clinic by my trusted GP after a previous consultation at another clinic left me feeling alienated and lacked ‘the human touch’. Their clinical approach left me feeling stressed and quite despondent. My initial consultation with Mr Abdalla gave me the reassurance I needed but with a realistic approach; he didn’t promise the unachievable.

I had my first cycle of IVF in 2012 which was successful. I became pregnant but had a few early complications which resulted in me making an evening trip to see my consultant, Mr Nicopoullos. The Lister Fertility Clinic staff were amazing, and on this occasion, the pharmacy opened up especially (despite being out of hours) and a nurse was waiting for me when I arrived. I was never left in the dark, and felt my issues were being addressed, especially at this time of early pregnancy when I felt anxious.

Mr Nicopoullos was always available and on hand to listen to me and answer my questions. The entire IVF team were friendly and positive. I was treated so well; like a family member! In fact the experience hasn’t been at all stressful, which with IVF is so rare. Instead it was a comfortable and happy experience. So much so, I am now in the process of undergoing IVF once more as we would like a brother or sister for our son, who is now 15 months old!”

Mrs S Anon